Tariff
Cash In :

No service charge applicable.

Cash Out :

Service charge 1.790% which will be deducted from owner’s account. If customer cash out Tk.1000, Tk.17.90 will be deducted from his/her account.

Send Money by Tapping Card :

Service charge Tk.5 for every send money, which will be deducted from owner’s account. For any amount Tk.5 will be deducted.

Send Money Though IVR/Apps :

Service charge Tk.5 for every send money, which will be deducted from owner’s account. For any amount Tk.5 will be deducted.

Balance Check :

No service charge applicable.

Limits
Transaction Limits
Transaction Types
Maximum Number of Transactions
Amount Per Transaction
Maximum Amount
Transaction Types
Per Day
Per Month
Minimum (Tk.)
Maximum (Tk.)
Per Day (Tk.)
Per Month (Tk.)
Cash In 2 20 50 15,000 15,000 100,000
Cash Out 2 10 50 10,000 10,000 50,000
Send Money 20 70 10 10,000 10,000 25,000

FAQ

It's an account for virtual storage of money and can be accessed through Tap ‘n Pay terminal, Toll free IVR and mobile app. After registration, your associated mobile number will be the Tap ‘n Pay account number.
Any Bangladeshi national aged above 18 years with a National ID/Driving License/ Passport can open a Tap ‘n Pay account.
Yes, you need to open a Tap ‘n Pay Account to use Tap ‘n Pay services.
No, there is no charge of opening an account. It is free of charge.
Tap ‘n Pay account can be opened from any agent point of Tap ‘n Pay.
You will get a Tap ‘n Pay NFC card and a confirmation receipt after opening an account.
Yes, you need to have a mobile with a SIM card to open a Tap ‘n Pay account.
You need it because, you have to have a unique account which will be specified by the mobile number you will provide. And also will need it to get OTP’s.
A one-time password (OTP) is a password that is valid for only one transaction.
Yes, Both PIN Number and OTP are mandatory to make a successful transaction.
PIN Number and OTP both are required to make your transaction secured than other providers.
You can make any transaction by visiting agent point, downloading app or by calling toll free IVR and following the steps.
You will get a confirmation SMS & printed receipt after each transaction.
You should call our helpline number to reset it.
Usually it takes less than a minute to complete a successful transaction.
If you enter the wrong PIN for 3 consecutive times, your PIN will be temporarily blocked and you will have to contact our Helpline and after proving your ownership you will be able to unblock the PIN.
By visiting our agent point or service touch point, you need to inform us and apply for a new card.
Your account and its balance is secured through three-layer authentication. All transactions will be performed in combination with having PIN, OTP & Card (all together).
Service charges will be deducted from your account balance; therefore, you do not have to pay in cash to the agent.
We always provide two types of notification in both forms of SMS & system generated printed copy for each transaction at agent point. Thus if there is no SMS, then you will have your printed receipt.